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YOUR DATA RIGHTS

123baji Privacy Policy: How We Handle Your Information

At 123baji, we collect and use your personal data only to run your account, process transactions through Upay or Bank Transfer, and keep your access secure. What we do with your information — and what choices you have — is set out clearly in this policy. Access to our platform depends on your local law and eligible regions.

  • Account data protected
  • Local payment privacy
  • Your rights explained
  • Contact us anytime
POLICY FOUNDATION

How 123baji Collects and Uses Your Data

When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your account running. This includes your name, contact details, device information, and records of activity on your account — such as deposits made through Upay or Bank Transfer and your session history on the platform. We use this data for three core purposes: operating your account, meeting our obligations under applicable law, and improving how the platform works for you. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your Upay or Bank Transfer transactions — we do so only to complete the service you requested. Data we hold is kept only as long as your account is active or as required by law. When retention is no longer necessary, we delete or anonymise it. If you have questions about what we hold or how long we keep it, you can reach our support team through the contact routes listed on this page. Availability of our services, including how this policy applies to you, depends on your local law and the eligible regions we serve.

  • Upay

  • Bank Transfer

  • Account records

  • Identity verification

  • Session data

POLICY COVERAGE

What This Policy Covers and What It Does Not

This policy applies to personal data we collect directly through your 123baji account and your use of our platform. Understanding its boundaries helps you know where our obligations begin and end.

  • Account access and login

    Data collected when you register, log in, or recover your account — including device identifiers and session tokens — falls fully within this policy. We use it only to authenticate you and maintain account continuity.

  • Transactions and payments

    Payment records for Upay and Bank Transfer transactions are covered by this policy. We retain transaction data as required by applicable law and share it only with the payment processor completing your transfer.

  • Platform content and games

    Your interaction with game content — including session logs and game history — is covered here. We use this data to maintain your account record, not to profile you for third-party advertising.

  • Third-party services

    Links or services operated by third parties outside our platform are not covered by this policy. Once you leave 123baji, the privacy practices of that third party apply. We are not responsible for external data handling.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical rights over the personal data we hold on your account. You can ask us to confirm what data we hold, request a correction if something is wrong, or ask us to delete your data where we are not required by law to keep it. These rights apply regardless of whether you are an active account holder or have closed your account. To review the information tied to your account, log in and open the account settings page — your profile details, contact information, and linked payment methods are visible there. If you spot an error, you can update most fields directly. For records you cannot edit yourself — such as transaction history or identity verification data — contact our support team and we will walk you through the correction process. If you want to raise a question about how we handle your data or make a formal request, the support routes on this page are the right place to start.

  • Review your records

    Log in and open account settings to see the personal data tied to your profile, including contact details and linked payment methods like Upay or Bank Transfer.

  • Correct account details

    Update your name, contact information, or payment details directly in account settings. For records you cannot edit yourself, contact support with the details you want corrected.

  • Request data deletion

    You can ask us to delete your personal data where we have no legal obligation to retain it. Submit your request through our support channel and we will confirm the outcome.

  • Raise a privacy question

    If you are unsure how a specific piece of your data is used, contact us through the support routes below. We will respond with a clear explanation of the data in question.

PRIVACY CONTACT ROUTES

How to Reach Us About This Policy

If you have a question about your data, want to make a request under this policy, or need to report a concern, use the contact routes below. We handle privacy queries through the same support channels available to all account holders.

  • Live chat support

    Open the chat widget from any page on 123baji to reach our support team directly. Use this route for account-specific privacy questions or to start a data request.

  • Email support

    Send your privacy query or data request to our support email address, which is listed in the contact section of your account dashboard. Include your registered account details so we can locate your records.

  • Account help centre

    The help centre inside your account contains answers to common privacy questions, including how to update your details and what data we retain after account closure.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data handling practices across every part of your 123baji account — from the moment you register to the point your data is no longer needed.

  • Account security

    Your account is protected by password authentication and session controls. We do not store payment credentials such as Upay wallet details in plain text. If you suspect unauthorised access, change your password immediately and contact support.

  • Cookies and device data

    We use cookies and device identifiers to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling cookies may affect account functionality.

  • Data retention

    We keep your account data for as long as your account is active and for the period required by applicable law after closure. Transaction records tied to Upay or Bank Transfer payments are retained to meet financial record-keeping obligations.

  • Policy updates

    When we make material changes to this policy, we will notify you through your registered contact details or via a notice on the platform. Continued use of your account after a policy update means you have acknowledged the revised terms.

PRIVACY QUESTIONS ANSWERED

Common Questions About Your Privacy at 123baji

These are the questions we hear most often about how 123baji handles personal data. If your question is not covered here, contact us through the support routes above.

What personal data does 123baji collect when I open an account?

We collect the information needed to verify your identity and run your account — your name, contact details, device information, and transaction records. For payments through Upay or Bank Transfer, we also retain the transaction reference and amount as required by law.

Does 123baji share my data with third parties?

We share your data only where necessary to deliver the service — for example, with the payment processor handling your Upay or Bank Transfer transaction. We do not sell your personal data. Any third party we work with is required to handle your data in line with applicable law.

How do I update or correct my personal information?

Log in and open account settings to update your contact details or payment information directly. For records you cannot edit yourself, such as identity verification data, contact our support team and we will process the correction for you.

How long does 123baji keep my data after I close my account?

We retain your data for the period required by applicable law after account closure. Transaction records tied to Upay or Bank Transfer payments are kept to meet financial record-keeping obligations. Data no longer required is deleted or anonymised.

Can I request that 123baji delete my personal data?

Yes. Where we have no legal obligation to retain your data, you can ask us to delete it. Submit your request through our live chat or email support route. We will confirm what can be deleted and the expected timeline for your request.

Does this privacy policy apply to me if I am in Bangladesh?

This policy applies to all account holders who use 123baji. Access to our platform and the specific obligations that apply to your data depend on your local law and the eligible regions we serve. If you have a question about your region, contact our support team.